Monthly Archives: July 2008
Organizational Change Management
FAQ Query: When discussing transformation, you refer to Organizational Change Management (OCM). What is that all about? If you are in IT, chances are that the only “Change Management” that you are familiar with is the ITIL process. OCM isn’t … Continue reading
Filed under FAQ Query, OCM, Transformation
IT Costs – Everybody’s Favorite Topic
CEO Query: Every year, my IT costs rise. Why is that – especially considering that implementing technology is supposed to cut costs? There are probably several reasons for IT cost going up each year. The first is internal demand. If … Continue reading
Filed under CEO Questions, Cost, Investment, Supply and Demand
“IT STRAIGHT TALK” Introduction
This site is intended as a resource for executives who are accountable for the delivery of IT Services. This includes everyone from the person who the IT function reports into (CEO, COO or Head of Shared Services) to the individual … Continue reading
Filed under Introduction
