Category Archives: CEO Questions
Business Executive Series #9
Representative goal statement – “I want IT to increase shareholder value (share price as influenced by business growth and EPS growth).” One of my favorite technology books is The Squandered Computer by Paul Strassmann. It’s a bit of a skeptic’s … Continue reading
Filed under BES, CEO Questions
Business Executive Series #8
Business Imperative, New Investments Representative goal statement – “I need IT to merge 5 acquired companies into one, requiring all new, state-of-the-art IT systems across the board.” This particular representative goal statement really gives me pause for thought. The statement … Continue reading
Filed under BES, CEO Questions, IT Roles, MADI
Business Executive Series #7
IT Value Proposition, Strategic Focus Representative goal statement - “I want IT to have superior service/cost positioning on a long-term basis and focus critical domain knowledge and expertise on high value initiatives.” I would love to work with the CEO … Continue reading
Filed under BES, Business Value Discovery, CEO Questions, Enterprise Architecture
Business Executive Series #6
Business Imperative Representative goal statement - “I thought that (what) we needed IT to do started off as (IT) cost savings, but that quickly changed to support for competitive business requirements.” The way in which the Representative Goal Statement was … Continue reading
Filed under BES, Business Value Discovery, CEO Questions, Cost
Business Executive Series #5
Business Imperative, Access to New Capabilities, Avoidance of IT CapEx Representative goal statement - “I need IT to enable short-term independence from (previous Parent company); put in place a flexible mechanism to address future requirements and avoid competing for capital … Continue reading
Filed under BES, CEO Questions, MADI, OCM
Business Executive Series #4
Business Imperative, Corporate Alignment Representative goal statement – “I need IT to spearhead a strategic business initiative replacing the new (core processing) system and align IT with our cultural values.” This particular theme is one that I’ve encountered a few … Continue reading
Filed under BES, CEO Questions, Culture & Values, Investment, OCM
Business Executive Series #3
Operational Stability, Access to New Capabilities, Variable Cost for Services Representative goal statement – “I need IT to stabilize (IT) Operations and be able to introduce leading edge IT capabilities on a pay-as-you-go basis.” If there was one theme that … Continue reading
Filed under BES, CEO Questions, Cost, Operations
Business Executive Series #2
Solution Delivery Responsiveness, Cost Reduction (IT Services) Representative goal statement - “I need IT to significantly increase IT performance (time-to-results) and reduce cost bases by at least 15%.” The second most popular theme submitted for discussion in the Business … Continue reading
Filed under BES, CEO Questions, Solutions Delivery
Business Executive Series #1
Cost for Commodity IT Services Representative goal statement – “I need to make sure that we have the lowest cost alternative for commodity services.” As I wrote previously, the popularity of this theme somewhat surprised me. The support statement leads … Continue reading
Filed under BES, CEO Questions, Cost
The Business Executive Series
Thanks to everyone who sent in a question or statement regarding the upcoming series of posts on business expectations of IT. Your input was very useful in understanding what goals and objectives IT is most frequently challenged to achieve by … Continue reading
Filed under BES, CEO Questions
