Category Archives: Cost

Business Executive Series #6

Business Imperative Representative goal statement -  “I thought that (what) we needed IT to do started off as (IT) cost savings, but that quickly changed to support for competitive business requirements.” The way in which the Representative Goal Statement was … Continue reading

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Filed under BES, Business Value Discovery, CEO Questions, Cost

Business Executive Series #3

Operational Stability, Access to New Capabilities, Variable Cost for Services Representative goal statement – “I need IT to stabilize (IT) Operations and be able to introduce leading edge IT capabilities on a pay-as-you-go basis.” If there was one theme that … Continue reading

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Filed under BES, CEO Questions, Cost, Operations

Business Executive Series #1

Cost for Commodity IT Services Representative goal statement – “I need to make sure that we have the lowest cost alternative for commodity services.” As I wrote previously, the popularity of this theme somewhat surprised me. The support statement leads … Continue reading

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Cost Redux

Blog Queries: Why are my IT costs seemingly so difficult to capture and explain, especially in the context of business drivers and consumption?  This is what I’ve heard a number of executives refer to as the “black hole” phenomenon. IT … Continue reading

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IT Costs – Everybody’s Favorite Topic

CEO Query: Every year, my IT costs rise. Why is that – especially considering that implementing technology is supposed to cut costs? There are probably several reasons for IT cost going up each year. The first is internal demand. If … Continue reading

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Filed under CEO Questions, Cost, Investment, Supply and Demand